You can permanently delete your KOLE account and its data at any time. Deletion is done by you, inside the app, so that only the real account owner can do it.
How to delete your account
- Sign in to KOLE with your email and password.
- Open Settings and tap "Delete account".
- Enter your password to confirm it's you, type DELETE, and confirm.
Your account is deleted immediately and you are signed out.
If you signed up with Google or forgot your password, use "Forgot your password?" to set one first. If you can no longer access your email or the app, contact us through the paj sipò a. For your safety we will ask you to prove you own the account before anything is deleted.
What is deleted
- Your sign-in account and email address
- Your profile, birthdate, nationality, preferences and settings
- Your photos, videos and voice messages
- Renmen, match, kòmantè ak moun ou bloke
- Konvèsasyon ak mesaj ou yo (pou toude moun yo)
- Your notifications and phone notification subscriptions
What is kept, and for how long
- Reports about your account and our moderation log are kept for up to 2 years for safety. They contain only an internal account ID, the reason and the action taken — no name, email, photos or messages.
- Copies in encrypted backups are overwritten over time.
More details are in our Privacy Policy.